Frequently Asked Questions
Product
What is the shelf life of Earths Laundry detergent sheets?
Earth’s Laundry detergent sheets have a shelf life of three years from the date of purchase. To ensure optimal performance, we recommend storing them in a cool, dry place away from direct sunlight and moisture.
What water temperature should I use when washing?
Our detergent sheets are versatile and work effectively in both cold and hot water. For energy efficiency and to care for delicate fabrics, we suggest using cold water whenever possible. However, for heavily soiled laundry or to disinfect, hot water can also be used.
How do I use Earth's Laundry detergent sheets?
Using Earth’s Laundry detergent sheets is simple and hassle-free:
- Remove a sheet: Take one sheet from the box. For larger loads, you may use two sheets.
- Drop it in the washer: Place the sheet directly in the drum of your washing machine.
- Add clothes and start: Load your clothes and start the washing cycle as you normally would.
No messy measuring, no plastic waste—just clean and fresh laundry with ease!
Shipping
Do you ship overseas?
Currently, we only ship within the United States and Canada. Unfortunately, international shipping is not available at this time.
How long will it take to get my order?
Delivery times vary depending on your location. Most orders are processed and delivered within 5-7 business days.
What shipping carriers do you use?
We partner with all major carriers and trusted local couriers to ensure your order arrives safely and on time.
Can I return my product?
To minimize environmental impact, we do not accept returns. However, if you receive a defective or damaged item, please email us within 24 hours of receipt with proof of purchase. Once inspected and approved, we will provide a replacement.
Get in Touch
Customer service
Need Help ? Email us at info@earthslaundry.shop
Shipping
Return shipping costs are non-refundable and deducted from refunds. Use tracked shipping for items over $75, as receipt isn’t guaranteed.
Returns & Exchanges
We don’t accept returns. For defective items, email proof of purchase within 24 hours. Approved claims will be replaced. Address: Unit 12 - 1200 Aerowood Dr, Mississauga, ON, L4W 2S7, Canada.
Secure payment
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